Leading a Team with Compassion and Grace During the COVID-19 Pandemic

The sound of a dog barking in the background – most of us have experienced it on a conference call. A neighbor’s lawn mower or even my own family’s lawn mower has provided a dull buzz for many of my calls. Many of us have been gifted with the occasional toilet flush from an “unmuted” meeting participant. These breaches of conference call etiquette are well satirized on the internet.

But now we have our entire family at home with us. Maybe there are 2 working parents and 3-4 kids trying to do online school all at the same time. It’s a somewhat stressful time/space deconfliction exercise that is going on all over the world.

One of the beneficial side effects of the work from home requirement during this pandemic is the opportunity for all of us to meet our co-workers’ families.

That introduction might be accidental and not completely appreciated such as this video that went viral a number of year ago. https://youtu.be/Mh4f9AYRCZY

I would encourage all of us to welcome such “distractions” and introduce our family to our co-workers. Put the little ones on your lap and let them wave to your team over a zoom call. Let them tell your team about their day and what they have planned.

Another benefit to this new operating environment is the chance for your children to see you “at work.” I know in some of my roles I have found it difficult to explain to one of my children what it is I do all day at work. This week my 3 kids go back to school after a 2 week spring break and I am encouraging my older 2 to do their school work with me in my home office. I am sure it won’t be a perfect environment for me or for them, but that is ok.

If you start to get frustrated with your home office / family situation please remember this…

Somewhere in your community there is a single mother of 4 kids under the age of 10. Her occupation is 3rd grade teacher. Maybe she is the teacher of one of your kids. Her new reality is teaching online to her 20+ students while supporting the learning of her own children. And you thought your situation was challenging…

Book Review – Unsubscribe: How to Kill Email Anxiety, Avoid Distractions, and Get Real Work Done by Jocelyn K. Glei

Finished 2/11/20 – 240 Pages

My Medium feed is full of articles that capture portions of the practical advice that this book offers. Very quick read, but very useful. Many of these tips I have tried in the past and many have been part of my daily practice for years. I really like the justifications that Jocelyn offers up for implementing the practices. It gives me a renewed energy to implement these strategies.

A great section in the book is on how to say no to commitments via email or other communication channels. She has lots of helpful templates and examples.

Many of her insights feel pretty logical when you read them, but the thing to remember about email and other tools of modern work life is that they are similar to social media in that they provide a shot of dopamine related to a sense of accomplishment. “Processing email” makes us feel productive, but it most cases it isn’t actually helping us progress towards our goals. There are obviously some email interactions and digital interactions that do move projects forward but the key is limiting as much as possible all the ones that don’t. This book is full of tips on how to do that.

Book Review – The Panther by Nelson Demille

Finished 2/8/20 – 641 Pages

This is only the 3rd book that I have finished in 2020. I have been reading a lot of different non-fiction books at the same time and haven’t made a lot of progress in any of them.

This book by Nelson DeMille is another one in the John Corey series. I got into these books after running out of Daniel Silva novels to read.

John Corey is as politically incorrect as they come, but the books are entertaining from an Action/Adventure point of view. I know very little about Yemen geography and history and although this book doesn’t get into a ton of Yemen detail it did give me enough to spark my interest in learning more. In an effort to learn a bit more about Yemen history and culture I have added the following 2 books to my “To Read” List.

Monk Mokha by Dave Eggers
Monk Mokha by Dave Eggers

https://www.amazon.com/Monk-Mokha-Dave-Eggers/dp/1101947314/ref=zg_bs_5010_3?_encoding=UTF8&psc=1&refRID=383642185R9YV6CR7B31

A History of Modern Yemen by Paul Dresch
A History of Modern Yemen by Paul Dresch

https://www.amazon.com/History-Modern-Yemen-Paul-Dresch/dp/052179482X/ref=pd_sbs_14_2/141-0535407-0864162?_encoding=UTF8&pd_rd_i=052179482X&pd_rd_r=4e968d41-6552-477a-ab00-7c76ea19bd5e&pd_rd_w=la2nD&pd_rd_wg=elK8C&pf_rd_p=547f2794-55d2-4e81-a21e-8fe99f7ce60a&pf_rd_r=PJ6T37GYF8T6PJ492QRK&psc=1&refRID=PJ6T37GYF8T6PJ492QRK

Back to the Blog…

Back to the Blog….

It has been over 2 years since I followed the advice I have given many times. When talking with friends and acquaintances I often encourage them to write, to publish, to get out there with their ideas. I have read many blog posts and many books that encourage such action as a way to build a practice of exploring your own thinking, but for way to long I have been giving in to “The Resistance” as Steven Pressfield calls it.

I read a great article yesterday while sitting at my daughter’s swim meet that got me motivated once again.

https://link.medium.com/cIM9QrtIU3

The article mentions the power of compound interest of writing which makes a lot of sense to me and is something I believe in greatly when it comes to reading.

I have restarted my journaling practice inside of the DayOne Journaling app and am enjoying the interface and the reflections that it encourages. It’s such an easy app to engage with and the design is sharp.

And although my reading practice really hasn’t taken a sabatical like my writing practice did, what I haven’t been good at lately is reflecting on what I am reading and harvesting the lessons from my reading. I aim to change that…

I have been on a bit of a family health focus with my reading lately.

I’ve always been a fan of Kelly Starrett and his mobility practice, but I really enjoyed this article about taking a contrarian approach to raising a family as it relates to sports, fitness and movement. Committing to an hour of “play” a day seems like an impossible task given kids over scheduled lives these days. I suspect it is very similar to sleep in that investing in it has a greater return on investment then the time allotted to it.

https://thereadystate.com/creating-an-unreasonable-family/

5…For Your Friday – 1/19/18

Good Morning,
It has been quite a while since I made the time to pull together some content that I found interesting and worth sharing.  Hopefully, you find something worth reading in the links below.
 
1. First, de-escalate…
Seth Godin is always reliable for some valuable insights.  I thought his reflections on customer service in this article were worth sharing.  http://sethgodin.typepad.com/seths_blog/2018/01/first-de-escalate.html.  “The goal is to open doors, not close them.” – Awesome theme for customer service that seems to be counter-cultural!
2. Do You Reduce Stress Or Increase Stress?
I suspect most of us operate in environments filled with people who tend to increase stress.  I like Brad’s approach of trying to be the person who reduces stress for others.  I hope I can be that person too.  https://www.feld.com/archives/2017/11/reduce-stress-increase-stress.html
 
3. Neil Gaiman on Why We Read and What Books Do for the Human Experience?
This is one of the best articles about reading that I’ve ever come across.  https://www.brainpickings.org/2016/08/03/neil-gaiman-view-from-the-cheap-seats-reading/?mc_cid=5173218563&mc_eid=5a8eb02760  Maria Popova’s articles in her Brain Pickings blog are all very long and well researched so set aside some time if you are going to get into her.  The part of the article about reading out loud to our children was especially convicting. The section towards the end about imagination is also valuable.  I’ve been a big fan of Neil Gaiman as a thinker and an author ever since listening to his 2012 commencement address themed – “Make Good Art.”  I’ve shared this video before, but just in case you missed it…  https://www.youtube.com/watch?v=ikAb-NYkseI
 
4. A book that I recently finished – The Road to Character by David Brooks
I started this book many many months ago but got sidetracked for a while.  I came back to it over the holidays and found it to be very timely.  If the topic is of any interest to you I would encourage you to also check out his website.  It is a treasure trove of articles, videos, and book recommendations.  It also contains numerous character profiles that may resonate with you.
 
5. A quote that made me laugh, but only because I have found it to be painfully true…
“The first 90% of a project is a lot easier than the second 90%.”
    – Tim Sweeney
This quote seems to be very representative of projects in my work life, but even more representative of any home remodeling project that I ever undertake.

5…For Your Friday – 8/25/17

Bonmaten,

Greeting of the day in Creole because on this day in 1718 hundreds of French Colonists arrived in Louisiana and founded New Orleans.  If they hadn’t been brave enough to settle that mosquito-infested land many years ago we all would have missed out on beignets at Cafe Du Monde.

TED Talk that you need to watch!

Why you should define your fears instead of your goals

I think this is possibly the best 12-minute time investment you can make today outside of spending time with your family.  I’ve been a student of the Stoics for many, many years.  This video is a great explanation of the misconceptions of Stoicism.  It also provides ways to implement some of the ideas.

Do you have an open door?

I totally agree with this concept from the article Why My Door is Always Open, “…communication and transparency leads to trust and trust leads to speed.”  The leaders I’ve respected the most are the ones that are transparent about the challenges the team faces, no matter how scary or overwhelming those challenges might be.

Are you an Amateur or a Professional? 

A while back I shared a blog post from Steven Pressfield on what it means to be a professional.  I think this article, The Difference Between Amateurs and Professionals, is a nice expansion of the topic.  One of my favorite parts – “Amateurs believe that the world should work the way they want it to. Professionals realize that they have to work with the world as they find it.”  The quoted concept has been very relevant for me recently in my career.  Hopefully, it is a relevant reminder for you too.

A book that I am currently enjoying:

Mornings on Horseback: The Story of an Extraordinary Family, a Vanished Way of Life, and the Unique Child Who Became Theodore Roosevelt by David McCullough.

I’ve liked every book that I’ve read by David McCullough and I’m a pretty big fan of Teddy Roosevelt.  If you’re a fan of Teddy or that period of history, I’d highly recommend you pick up this book.

Quote, that makes me wonder if I’m ever really thinking…

“A great many people think they are thinking when they are only rearranging their prejudices.”

— William James

Have a great weekend!

 

 

5…For Your Friday – 8/11/17

Good morning to all the Cheeseheads out there,
 
Greeting of the day dedicated to the Packer fans out there. On this day in 1919, the Green Bay Packer football team was founded by George Calhoun and Curly Lambeau – named after sponsor Indian Packing Company. 
 
Do you write well?  
It seems that writing in the business world is a bit overlooked.  The quantity of emails and texts that people “publish” every day must contribute to the lack of focus on the quality of writing.  I liked the way this article broke down the fundamentals of story telling. 
 
The Power of Compounding 
I recently read a book about the power of habits. This article explains some similar concepts specific to the business world.  “The little, daily decisions compound over time and are the difference between success and failure” – I like this perspective. 
 
Do you read the maps or do you read the terrain?
Terrain analysis is something most veterans can talk about in depth. It’s drilled into you as a critical skill that enables success on the battlefield.  I like how this article uses maps and terrain to highlight some of the challenges presented to leaders in the business world. The “questions to ponder” at the end of the article are worth using for some introspection. 
 
A book that I recently enjoyed. 
I’ve had this book on my “to read” list for a long time, but it took finding a beat up old edition printed in 1921 to inspire me to put it at the top of the list.  Franklin has a tendency to write extremely long run on sentences, but once you get used to that it is a very fun and useful book.  It’s interesting to see his perspective and pride change as he gets older in the book. 
 
Quote that I love.
“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” 
       -Maya Angelou
 
Have a great weekend!

5…For Your Friday – 6/30/17

Sahr Pikheyr,   
 
Greeting of the day in Pashto.  I recently heard from a close friend who is currently speaking a lot of Pashto.  Be safe Brother!
 
Do you consider yourself empathetic?
It seems to me that empathy is an often overlooked character trait in the business world.  There aren’t a ton of books and articles written about the value of empathy to an organization.  It seems to me that empathy is a trait I have seen consistently in the people I respect the most.  
 
How do you approach contracts?
I have spent a great deal of my week living out some of the points in this article.  My favorite part of this article is towards the end when the author points out “that in almost all of life’s decisions, the stakes are actually low.”  That is a good perspective to keep in almost all interactions.  
 
Do you live with Presence?
I’ve shared polymath Maria Popova’s writings in the past and I encourage you to once again check her out.  In the age of click bait lists such as 5 ways to increase your productivity” Maria’s writings stand out in stark contrast.  She is a long-form blogger so grab a cup of coffee and dig in.  She is worth the time investment.   
 
Book that I am really enjoying
I had a close friend recommend this book to me recently and I have been hooked on it since picking it up.  If learning about “in extremis leadership” is your thing then I highly recommend reading this.  It’s a fascinating study in leadership and the human spirit.  
 
Quote that I love and that I hope my children will deeply understand…  
“The cure for boredom is curiosity. There is no cure for curiosity.”
          — Dorothy Parker
 
Have a great weekend!